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FREE SHIPPING on all domestic orders
1. Made-to-Order Garments
All garments from House of Sikka are handcrafted and made-to-order specifically for you. As a result, we do not accept returns or exchanges on any products, whether the order is domestic or international. Please carefully review your order before confirming the purchase.
2. Alterations
We understand that fit is important. If you require alterations, our team will be happy to assist you. Please contact us via call or WhatsApp during office hours, and we will guide you through the alteration process.
All alterations requested after the item has been delivered to the client will be subject to additional charges. The cost will depend on the nature and extent of the alteration. Alteration will only be processed once the applicable fee has been paid in full
3. Customer Support and Inquiries
For any questions or concerns, please do not hesitate to contact us:
For immediate assistance, reach us through call or WhatsApp during office hours.
For email inquiries or client grievances, please write to us at [email address]. We aim to respond within 24-48 hours.
4. Unsolicited ReturnsÂ
Returns sent without prior approval will not be accepted.
House of Sikka will not be responsible for any shipping costs or logistics associated with returning an item without prior authorization.
5. Disclaimer
House of Sikka reserves the right to make changes to these terms and conditions at any time. Any changes will be updated on our website, and customers are encouraged to review these terms periodically